To get you started in the trial there are a few onboarding steps for you to complete, outlined in the video below.
Ausgrid Community Battery Trial onboarding steps
Welcome to the trial. This video provides information for registered participants as they onboard to the trial. Find out how to access your account, next steps and more.
Onboarding steps
Explore My Battery Hub
There are many resources available to support your journey. We
encourage you to spend some time getting familiar with
My Battery Hub.
Installation of Droplet
To get you connected we need to install a smart measurement device (Droplet) at your home. Our installation partner, GSES, will contact you to arrange an installation time.
Once the Droplet is installed you can see your contribution in real time.
Setup your account
You will receive an email with instructions to download the app or access the online portal from our smart measurement provider, SwitchDin. You can then activate your account.
Note, you will not see any data until the Droplet is installed.
The trial commences
Trial commences once your Droplet is installed and connected to your SwitchDin account.
Real-time updates
View your energy use, solar generation and credit payments in real-time.
Stay connected
Remember to favourite My Battery Hub and keep visiting to see the latest updates, provide your feedback and more.
Access your SwitchDin account
For more information on how to access the app and support, visit 'My Account'.
If you need help, please contact us and a friendly member of the project team will assist you.